Simply put, Birch strengthens your core
business by strengthening your upfront value proposition:
A comprehensive product portfolio
that meets all the telecom needs of your business
prospects.
Local
LD
Internet
Calling Cards
Domain Hosting
And more…
Strong brand recognition.
Birch strengthens your core business by strengthening your
ongoing relationship with your customer
:
Focused, responsive customer service.
We answer calls and solve
problems quickly. Last month, we answered all calls in an average
of 34 seconds. Premier Service callers were answered in an average
of 2 seconds.
Premium service levels.
For your larger clients, we offer Gold
and Platinum service levels with dedicated customer service reps,
dedicated toll-free numbers and preferred service levels.
Our Agent Partner Program
is supported by experienced, local agent managers; flexible,
aggressive
commissioning plans
; and by
AgentLink
, your online resource for order status, pricing and support.
Local
