Founded in 1997, Birch was one of
the first companies in the Midwest certified as an alternative provider
of local telephone service. Early on, Birch expanded its portfolio
to include long distance and broadband Internet services. Birch has
consistently grown its business while maintaining its reputation for
quality of service, and today is one of the largest CLECs in the industry.
Throughout its history, Birch has consistently targeted the business
customer, fueling its growth with a strong focus on personal attention
to its customers and great service at better prices than the ILECs.
Customer satisfaction is guaranteed, or Birch pays to switch customers
back to their previous provider.
The Facts & Figures
• Growth – averaging 41% annually over the last seven years
• Revenue – $300M in 2004
• Serviceable Market – across 12 states
• Lines in service – 450,000
• Customers – 130,000
• Employees – 525
• Headquarters – Kansas City, MO
